Frequently Asked Questions
Do I need to submit separately for rebate and sweepstakes?
Each valid rebate submission automatically receives one entry into the sweepstakes. For a sweepstakes entry without purchase, you may earn a Sweepstakes entry by hand printing your complete name, address, city, state/province, zip code/postal code, month/year of birth and email address on a plain 3"x5" piece of paper, inserting it into an envelope, affixing sufficient postage and mailing it, in a hand-addressed envelope, to: The ProGlide Rebate Sweepstakes, P.O. Box 7734, Melville, NY 11775- 7734 USA. Each entry must be mailed separately, be postmarked by May 15, 2025 and received by May 22, 2025 to be eligible for the Sweepstakes drawing. Limit one (1) entry per envelope. No mechanically reproduced mailed entries permitted. Not responsible for lost, late, illegible, mutilated, postage-due, misdirected entries, or entries not received in time for the random drawing.
How many times can I submit for a rebate? Sweepstakes?
Rebates are limited to five per person/email address/household and sweepstakes entries are limited to five per person/email address/household, regardless of the method of entry.
When and how will I hear if I won the sweepstakes?
The potential Grand Prize winner will be notified via email (to the email address provided at the time of entry) and will be required to sign and return, via email, a Declaration of eligibility and Liability/Publicity Release Form, where legal (“Declaration”). If potential Grand Prize winner is Canadian, he/she must also correctly answer, unaided, a time-limited mathematical skill-testing question (as posed by Sponsor). If the potential Grand Prize winner fails to return the completed Declaration within three (3) days, entrant shall be deemed to be ineligible, the prize will be forfeited and an alternate potential Grand Prize winner will be selected. Return of any prize or prize notification as undeliverable or if winner is ineligible, may result in disqualification and alternate selection.
Where do I find the redemption code?
The unique redemption code can be found inside the sticker (see red box below). The 12 digit alpha-numeric code is inside the sticker on the product, pictured below in the red rectangle. Be sure to include the entire 12-digit alpha-numeric for each eligible item when submitting your request. We strongly recommend that you keep copies of all your promotion materials, including the sticker from the package.
What should I do if redemption code from the product purchased is not listed or accepted on the website?
For US consumers: If you have any questions, please reach out to https://gillette.ca/en/faq page and scroll down for our contact us information. For Canada consumers: If you have any questions, please reach out to https://gillette.ca/en/contact-us/ page for our contact us information.
Can I use coupons/store rewards?
Yes, you can use additional coupons or store rewards when purchasing applicable products.
Can I submit for more than one rebate on the same receipt?
Yes, you may purchase more than ONE ProGlide product on the same receipt to qualify for this rebate, BUT each product must be listed separately – or individually with a quantity greater than one (1).
Can I submit multiple receipts with multiple purchases?
Check terms and conditions for specific terms for each rebate. EACH RECEIPT CAN ONLY BE SUBMITTED ONCE, regardless of the rebate. If the same receipt is used for another P&G rebate, P&G will disregard all subsequent requests including the same receipt. Reminder that up to 5 rebates and/or sweepstakes submissions is permitted per household.
Can someone else in my home submit for this?
Yes, anyone can submit as long as they have the unique redemption code and proof of purchase. Note, only 5 submissions permitted per household. Using additional addresses to qualify for more than the allowed 5 rebates per household is prohibited and will disqualify you from the promotion.
I’ve lost my receipt, what should I do?
Please contact the retailer or distributor where the purchase was made and ask them to reprint a receipt for you. This process can be more easily facilitated if you’ve paid with a credit card and know the date of purchase. If you purchase your item(s) online, please return to that online retailer and locate a link to view your order details. Most sites will allow you to provide information to recall the order and print or download the purchase/delivery confirmation.
I purchased online and have no receipt, how do I redeem my rebate?
Qualifying purchases made online usually have an emailed shipping/delivery confirmation validating your purchase date, item(s) ordered, amount invoiced and also have a packing slip included in the shipment. For online purchases, the shipping/delivery confirmation and packing slip are used as the sales receipt. Please provide both to validate your purchase when a receipt is requested.
I missed the postmark date for the promotion. Can I still submit my promotion request form?
All online entries need to be submitted separately by May 22, 2025, to be eligible. Regrettably, if the postmark/expiration date has passed for your promotion, you will not be eligible.
How long do I have to wait to get my rebate?
If approved, your prepaid card will be shipped within 6 to 8 weeks of receipt of your submission.
How can I check the status of my rebate?
For US consumers: If you have any questions, please reach out to https://gillette.ca/en/faq page and scroll down for our contact us information. For Canada consumers: If you have any questions, please reach out to https://gillette.ca/en/contact-us/ page for our contact us information.
Where can I use my prepaid card?
Most prepaid cards have a network logo (Visa, MasterCard) and can be used anywhere that brand is accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance.
When does my prepaid card expire?
Prepaid cards expire 6 months after the issue date.
How can I check the balance of my prepaid card?
Go to login.mypaymentvault.com/login to register your card and access your balance online. You may also contact customer service at 1-800-522-7458.